This means that the authentication setup for your sync is no longer valid. This can happen for the a number reasons particularly if your sync authenticates using Delegated Permissions. To update from Azure AD Sync to Microsoft Entra Connect, see the upgrade instructions.

Top questions it leaders have about microsoft copilot (and how to answer them)

• I have a user who is having trouble syncing with Microsoft 365.
• The M365 sync establishes a synced dataset based on your M365 data and the filtering configuration of your sync.
• You can run a Manual Sync from the Microsoft 365 Sync page.
• You will need to have the correct privileges set on your Azure account in order to set up the M365 sync.
• The Sync Summary email can give further information about this.
• A vast community of Microsoft Office365 users that are working together to support the product and others.
• It could be due to incorrect login details, administrator password resets, or account lockouts after multiple failed attempts.

The Users Processed count will be 0 is there are no users in the Outlook OST vs PST repair synced dataset after filtering. If you don't wish an inactive user to be made active by the M365 sync, you can add the user's email address to the sync forbid list. You can do this in the Microsoft 365 Sync Wizard on the configuration page of your platform settings. You'll also receive a mail (to the alternate email and to your admin email) from Microsoft 365 that indicates your tenant has encountered directory synchronization errors.

I got an error message that my company has exceeded the number of objects that can be synchronized

Our licensing engineers can help triage complex problems and ensure you're on the right support path. The error message in the Summary sheet of the Sync Summary spreadsheet attachment can also highlight the reason for this. Both of our authentication methods can fail if the Enterprise Applications entry for the sync in Azure AD is deleted or troubleshoot Outlook synchronizing folders error if it has had its permissions modified. You can stop any accounts from being brought over by adding them to the sync deny list. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.

What should I do if my sync failed due to authentication issues?

TrustedTech delivers unbeatable customer service, with experts in licensing and high-level technicians always on-call to answer your tech issues in-depth. To resolve these issues you should run the steps in this article and check whether the groups in your sync's filtering preference contain users in Azure FixTechGuide Windows update Outlook fix AD. The Sync Summary email can give further information about this. The Users Loaded count will be 0 if all users fail to meet the system's requirements for user records.

Tools Methods To Use to Troubleshoot Office 365 Issues

The sync will fail if the total number of all users (active or inactive) on your account exceeds the user limit placed upon it if present. The Summary sheet on the spreadsheet attachment of your sync summary includes an Updated User Count and User Limit. These figures will give you an impression of how far over the limit the account is. Sync failure alerts do not always include a full summary or attachment, you can run a test sync to obtain this data.