Sometimes, Outlook sync issues can arise because of poor internet connection. If you are still facing this issue, kindly follow the solutions below to fix the sync issues in connection status shows disconnected Outlook. If users are facing syncing issues in Outlook due to corrupt Outlook data files, they must choose a professional tool, like Shoviv OST to PST Converter Tool.

Turn off Windows Defender Security Center

If the size of your .ost file is close to the limit, you could try increasing the limit on your client, restart Outlook and see if there is any difference. expert Outlook tips by FixTechGuide I’ve unchecked download shared folders when setting up a new Outlook profile. After performing these steps, Outlook’s all folders will be synced to the server. If this method doesn’t work for you, navigate to other solutions. Select the button below to launch a diagnostic in the Microsoft 365 admin center.

Check if two-factor authentication is turned on for your account

Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. These are the only two I've seen have this issue and I was wondering if you've seen this and figured out a 'fix'? Tempted to create a Test Shared Mailbox, but thinking that wouldn't be an accurate test for inbound mail, etc. or just actually tested by the Users at all.

Check Antivirus and Firewall Settings

• I’ve tried the Microsoft office uninstall tool provided by Microsoft (which deletes more items then just control panel uninstall).
• I’m at wits end and Microsoft stopped helping me because they feel the problem is on our end.
• It verifies your identity using your password and a contact method (also known as security info).
• Once the client started using Outlook again after some time has passed the issue had come back.
• Here, we will discuss the five manual methods to fix sync issues in Outlook or OWA.
• If you still can't sync your email after removing your account and adding it again, you might need to add the account using advanced setup.

After you’re satisfied, turn off your firewall or antivirus program Outlook profile repair and recovery steps for a while. If it does, you might need to include Outlook exceptions in the settings of your security program. Now, we will verify the server settings to fix the Outlook synchronization error. After the files get repaired, restart the Outlook program to ensure that the Outlook syncing issues are resolved or not. I still have it turned on on my laptop and it has not shown any issues yet. However I do not use Outlook on it as much as I do on my desktop.

Free Methods to Remove Duplicate Items in Outlook 2016

If you're using an Exchange account that requires advanced settings, you'll need to remove the account and add it again using advanced settings. To add the account using advanced settings, see Add an account using advanced setup. Knowing the reasons behind the Outlook sync issues will help us to fix this problem and prevent issues in communication and workflow. If you still can't sync your email after removing your account and adding it again, you might need to add the account using advanced setup. If I check the sync log I see a lot of sync errors for Inbox, sent items and a few other folders.