The self-help function is built on Azure self-help capabilities within a modernized platform. Microsoft empowers you with rich articles to self-serve based off your product and problem selections. The following video provides an overview and walkthrough of our enhanced Support request creaton experience. If you see this Microsoft 365 support view, select "Existing experience" from the tabs at the top of this article, then proceed to the first section under the heading "Begin the process for the existing experience


To resolve this error, reach out to your CSAM and let them know you received the message. After your CSAM replies and confirms that the necessary changes have Microsoft 365 support been made, navigate back to the enhanced support request creation process and verify that you have access to create support requests. If you encounter an error about entitlement when you try to open a support request in the enhanced experience, it's likely that the workspace you're using needs to be configured correctly. Depending on your company network configuration, you may need to add certain URLs to your allowlist to use the new platform. For more information about Support Contacts, see the Support Contact Overvie


To repair a PST file, use a specialized tool like Shoviv Outlook PST Repair. This tool scans and fixes corruption issues, restoring the integrity of the PST file. Based on an exceptionally fast and efficient engine, this Microsoft Outlook PST repair software is completely irreplaceable in situations where a PST file appears corrupted and cannot be opened by Outlook. Outlook Repair Kit is a professional Microsoft Outlook repair tool intended for users who want to know how to repair Microsoft Outlook PST file data on their own and not willing to spend a fortune on third-party recovery service provider


If you see this view, you need the instructions for the enhanced or Support AI Assistant experiences. Select Use the new support experience in Services Hub, then continue on to the step three here in this article to find out which set of instructions you should follow. Services Hub generally has only one support request creation process. However, as we work to build a better overall experience, there are temporarily three experiences a customer can have for creating a new support reques


You might have visibility to the two newest experiences, depending on if your organization has already been onboarded to the new capabilities. We'll continue adding more customers to the new capabilities in the coming months. Continue on to the following section for written instructions on how to open a support request through the enhanced experience. If you have access to the new enhanced experience, make sure you also review our connectivity guide and allowlist the necessary URLs. This leads you to the new Support AI Assistant support request process. The following section provides instructions for you to follow when you arrive ther


A large number of users search for a way to repair Outlook 365 when a user encounter with error "failed to launch"; this error is most common with Windows 10. With the subscription of Office 365, Microsoft does offer Outlook along with other services like Skype, PowerPoint, etc. Outlook has user-centric features, it is easy to use as well as has better security features as it is Microsoft’s product. Not a single professional wants to face errors while using Outlook but unfortunately with Windows 10, users usually face errors while working. Outlook PST files can become corrupted due to factors like abrupt shutdowns, large file sizes, or malware. Repairing these files is crucial to recover lost or inaccessible email dat


For Microsoft 365 support a list of the supported languages, see Services Hub Support self-help localization. Depending on your company network configuration, you might need to add certain URLs to your allowlist to use the new platform. A Microsoft account gives you access to all of your Microsoft products and services with just one logi


This blog talks about the causes behind Outlook synchronization errors and a few solutions to fix Outlook Microsoft 365 support sync issues. We have shared five manual methods in this blog to resolve the Outlook syncing errors. Apart from this, we also discuss the Shoviv OST to PST Converter Tool, a professional way to repair, recover, and convert Outlook data files. This solution will be beneficial for users who are facing Outlook syncing issues because of corrupted PST or OST files. Users can also try its free demo version in their system and process the first 50 items from each folder freely. The OST Integrity Check Tool runs only on .ost files and can be used to diagnose and repair synchronization issue


The simplest one is a problem with a connection to the Internet, or a firewall blocking network connections. When you open the main productivity apps like Word, and Excel, on the main page you should be able to see all files you opened recently. Try testing the configuration of your Office 365 email system and fix the problems that are preventing users from using the email services. Microsoft Support and Recovery Assistant can help you resolve problems with Microsoft Office, Office 365, and Microsoft 365 support Outlook. This error appears when you attempt to upload or save a Microsoft 365 item. It indicates that you have reached the storage limit specified by your subscription pla